11
Development of Telegram bots and AI assistants for businesses
Modern companies receive a large number of inquiries daily: requests from their website, messages on Telegram, WhatsApp, Viber, Instagram, Facebook, and other channels.
At the start of a conversation, managers often waste time on the same questions:
- clarification of project details;
- information collection;
- initial client qualification;
- preparation of the brief;
- answers to typical requests.
As a result, the sales department becomes overloaded, the speed of processing requests decreases, and some clients are lost at the first stage of communication.
We develop AI bots and intelligent assistants that automate initial communication with clients, help collect requests, ask follow-up questions, and transmit structured information to managers.
How does an AI bot work?
The client writes to the bot in Telegram or another messenger using plain text or voice message.
- analyzes the appeal;
- understands the meaning of the request;
- asks clarifying questions;
- collects requirements;
- creates a structured brief;
- transfers information to the manager or CRM system.
For example, if a client writes: “I need a CRM for a construction company”
The bot can automatically clarify:
- what processes need to be automated;
- how many employees will work in the system;
- Do you need mobile apps?
- Is integration with other services required?
- What tasks need to be solved first.
As a result, the manager receives a prepared and systematized application instead of a long correspondence with chaotic messages.
Voice message support
AI bots can work not only with text, but also with voice messages.
The client or employee can simply dictate information by voice, and the system:
- translates speech into text;
- structures data;
- stores information;
- uses it for further processing.
This is especially convenient for:
- construction companies;
- field staff;
- surveyors;
- HR specialists;
- sales departments;
- service companies;
- logistics;
- real estate agencies.
What tasks can AI bots solve?
Sales and lead processing
- initial qualification of clients;
- automatic collection of applications;
- answers to typical questions;
- sign up for a consultation;
- generating a preliminary brief.
HR and recruiting
- initial screening of candidates;
- automated interviews;
- collecting information about applicants;
- sign up for an interview.
Customer support
- automatic responses;
- information search;
- processing of requests;
- request routing.
Construction and service business
- collection of information on objects;
- recording measurements;
- data transfer to the office;
- preparation of preliminary estimates;
- control of work stages.
What businesses are AI bots suitable for?
Such solutions can be used in:
- construction companies;
- IT and digital business;
- HR agencies;
- e-commerce projects;
- real estate agencies;
- logistics;
- manufacturing companies;
- service businesses;
- educational projects;
- medical centers;
- SaaS and online services.
Integration with CRM and internal systems
AI bots can integrate with:
- CRM and ERP systems;
- Google Sheets;
- internal knowledge bases;
- commercial proposals;
- price lists;
- websites and landing pages;
- Telegram, WhatsApp and other messengers.
This allows the AI assistant to take into account the specifics of the business and provide more accurate answers.
What does business get?
Reducing the workload on managers
AI takes over the repetitive communications and primary information collection.
Accelerating application processing
Clients receive responses faster, and managers work with prepared requests.
Improving the quality of leads
The system helps collect important project parameters even before a manager is involved.
Conversion growth
The likelihood of losing a client at the start of communication is reduced.
Standardization of work
All applications go through a single processing scenario.
Custom development for your business
We develop AI bots tailored to specific company business processes.
This could be:
- Telegram bot;
- AI consultant for the website;
- internal AI assistant for employees;
- AI module inside CRM;
- bot for sales, HR or customer support.
Functionality, communication scenarios, and workflow are adapted to the specifics of your business.
Do you want to automate communication with clients?
We will help you develop an AI bot that:
- will consult clients;
- collect applications;
- ask the right questions;
- form briefs;
- assist the sales department;
- integrate with CRM and internal systems.
We'll show you how an AI bot can automate request processing and improve customer communication within your company.
