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Convert voice messages into structured text using AI
Speed up the work of your managers, sales team, and employees with an intelligent voice agent that automatically converts audio messages into text, processes them, and helps you create ready-made messages, notes, and briefs right within your CRM system.
We develop AI solutions for businesses that make working with voice as fast and convenient as with text on computers and mobile devices.
How the system works
An employee records a voice message directly in the CRM, messenger, or mobile app.
After sending the AI agent:
- automatically recognizes speech;
- translates voice into text;
- structures information;
- improves the text if necessary;
- generates a ready-made message, note or internal brief.
For example:
Scenario 1 - Messages to Clients
The manager dictates by voice:
"Good afternoon, we met at the exhibition. We wanted to discuss the details of the project and find out when it would be convenient for us to meet."
AI agent automatically:
- translates voice into text;
- makes the message more businesslike;
- adds a greeting;
- prepares the company's signature;
- prepares a ready-made corporate message for sending.
After this, the message can be sent immediately via:
- Telegram;
- WhatsApp;
- Viber;
- Email;
- CRM chat;
- other connected channels.
Scenario 2 - Automatic creation of briefs after a meeting
After negotiations, the employee no longer needs to manually type notes.
It is enough to dictate the information by voice:
"The client wants to build a 250-square-meter cottage on a 500-square-meter plot, with a deadline of a year and a half. They're interested in premium materials."
AI agent:
- recognizes voice;
- highlights key data;
- creates a short, structured brief;
- saves it in CRM;
- makes information accessible to the entire team.
This is especially convenient for:
- sales departments;
- construction companies;
- real estate agencies;
- service companies;
- logistics;
- production;
- project business.
Why is this beneficial for business?
Accelerating employee productivity
Managers spend less time manually entering text and process clients faster.
Less information loss
Important details of negotiations are immediately saved in the CRM and are not lost in voice messages.
Unified communication standard
AI can automatically improve text, making it more businesslike and corporate.
Convenient on the road and at meetings
Employees can work by voice directly from their phone while on the go or at the site.
Integration with existing systems
We can embed such AI functions into:
- CRM systems;
- ERP systems;
- corporate messengers;
- Telegram bots;
- mobile applications;
- web-cabinets;
- internal corporate platforms.
What additional functions can be implemented?
In addition to regular transcription, the AI agent can:
- automatically generate a meeting summary;
- formulate tasks;
- create commercial proposals;
- classify clients;
- analyze dialogues;
- translate messages into different languages;
- generate responses to clients;
- search for information in the company knowledge base;
- create a communication history within CRM.
What companies is this solution suitable for?
AI transcription is especially useful for businesses where employees actively work through voice messages:
- sales;
- construction;
- real estate;
- logistics;
- service companies;
- production;
- HR and recruiting;
- agencies;
- consulting;
- customer support.
Developing AI solutions for your business
We can develop either a standalone AI transcription module or a full-fledged AI assistant for your CRM or corporate system.
Depending on the tasks, the system can operate:
- locally on the company server;
- in the cloud;
- inside Telegram bots;
- in mobile applications;
- in web interfaces;
- in corporate CRM/ERP systems.
We adapt our workflow to your business processes, communication scenarios, and internal company regulations.
